Privacy Policy Kopi4D – Malaysian Player Data Protection Commitment

1Personal Data We Collect

Kopi4D collects personal data from members in several ways — directly when you register or use our services, and automatically through your use of the platform. The following are the categories of data we collect:

1.1 Data You Provide Directly

1.2 Automatically Collected Data
When you browse or use the Kopi4D platform, our systems automatically collect certain technical data required for the platform to operate securely and smoothly:

• IP Address – used to determine users' general location (at the country/region level) and identify suspicious activity.
• Device information – device type, operating system, phone model, and screen resolution, to optimise how the Kopi4D platform displays on your device.
• Browser data – the type and version of your web browser, to ensure interface compatibility.
• Session activity logs — login time, logout time, in-platform actions, and pages visited, for security purposes and to improve user experience.
• Cookie data — information stored in your browser to remember your preferences and enable better platform functionality. See Section 5 for more details on Kopi4D's use of cookies.

1.3 Identity Verification Data (KYC)
To comply with anti-money laundering requirements and ensure the security of financial transactions, Kopi4D may request identity verification documents from members. This includes a copy of a valid MyKad or passport, recent proof of address (utility bill or bank statement not older than 3 months), and proof of ownership of the payment method used. All KYC documents are stored with the highest level of security and are only accessible to authorised personnel who genuinely require access.

2How Kopi4D Uses Your Data

Kopi4D uses the personal data collected for the following purposes, all of which are based on a valid legal basis:

Kopi4D will not use your data for any purpose beyond those stated in the table above without first obtaining your additional consent. If you receive marketing communications from Kopi4D and no longer wish to do so, you may unsubscribe at any time by clicking the "unsubscribe" link in the relevant email or by contacting our support team.

3Sharing Data with Third Parties

Kopi4D takes our responsibility seriously when it comes to protecting your personal data — we will not disclose it without a legitimate and valid reason. We does not sell, does not rent, and does not trade your personal data to any third party for their own commercial purposes. However, in the course of operating the Kopi4D platform, there are certain situations where we may need to share data with other parties:

3.1 Trusted Service Providers
Kopi4D works with third-party service providers that help us operate the platform, process payments, and deliver other services. These providers include:

• Casino software providers (Evolution Gaming, Pragmatic Play, NetEnt, Microgaming) — to deliver games directly to you.
• Payment processors — to handle deposits and withdrawals via Touch 'n Go eWallet, DuitNow, GrabPay, Boost, ShopeePay, and FPX (Maybank2u, CIMB Clicks).
• Identity verification service providers – for securely processing KYC documents.
• Cloud and technical infrastructure providers – for storing and processing Kopi4D platform data.

All such third-party providers are bound by strict confidentiality agreements and are only permitted to process your data for the specific purposes designated by Kopi4D. They are not permitted to use your data for their own purposes.

3.2 Authorities and Legal Requirements
Kopi4D may be required to disclose your data to Malaysian government authorities or law enforcement if mandated by law, court order, or for the investigation of suspected fraud or money laundering. In such cases, Kopi4D will endeavour to notify you of the disclosure where possible, unless prohibited by law.

3.3 Cross-Border Data Transfers
Some of Kopi4D's service providers may operate outside Malaysia. Where data needs to be transferred internationally, Kopi4D ensures that all such transfers comply with applicable legal requirements and that your data is protected to a standard equivalent to or higher than Malaysian standards.

4Data Security Measures

Kopi4D implements a range of technical and organisational measures to protect your personal data against unauthorised access, modification, disclosure or destruction:

4.1 Data Encryption
All data transmitted between your browser and Kopi4D's servers is protected by Transport Layer Security (TLS) with 256-bit encryption. This ensures that data — including login credentials, financial transaction details, and other personal information — cannot be read by unauthorised parties during transmission.

4.2 Access Control
Access to Kopi4D members' personal data is strictly limited to staff who genuinely require it to carry out their responsibilities. Our role-based access control system ensures that each staff member can only access data relevant to their job function. All access to sensitive data systems is logged and continuously monitored.

4.3 24/7 Security Monitoring
Kopi4D's security systems operate 24 hours a day, 7 days a week to detect and respond to any security threats. This includes intrusion detection systems (IDS), monitoring for unusual account activity, and automated alert systems for suspicious transactions. Any potential security breaches will be investigated promptly and, where necessary, you will be notified.

4.4 Secure Data Storage
Kopi4D members' personal data is stored on servers protected by comprehensive physical and digital security measures. Our databases are equipped with encryption at rest, regular backups, and disaster recovery systems to ensure the continuity and availability of your data.

4.5 Members' Responsibilities for Security
While Kopi4D implements comprehensive security measures, the safety of your account also depends on your own actions. We recommend that you:

• Use a strong, unique password for your Kopi4D account — do not reuse passwords from other platforms.
• Do not share your login credentials with anyone, including family members.
• Log out of your Kopi4D account after every session, especially when using a shared device.
• Notify the Kopi4D support team immediately if you suspect any unauthorised access to your account.

5Cookies & Tracking Technologies

The Kopi4D platform uses cookies and similar tracking technologies to enhance your user experience and enable essential platform functions. Below is an explanation of the types of cookies we use:

5.1 Essential Cookies (Required)
These cookies are essential for the core functionality of the Kopi4D platform and cannot be disabled. They include session cookies that maintain your logged-in status, security cookies that protect against CSRF attacks, and cookies that remember your language preference and basic settings. Without these cookies, the Kopi4D platform cannot function properly.

5.2 Performance & Analytics Cookies
These cookies help Kopi4D understand how members use the platform — which pages are visited most frequently, how much time is spent in certain sections, and where technical issues occur. This information is used in aggregate (not at an individual level) to improve the performance and user experience of the Kopi4D platform. You may opt out of these cookies without affecting the platform's core functionality.

5.3 Functional Cookies
Functional cookies allow the Kopi4D platform to remember your preferences, such as your favourite game types, your usual betting limits, and display settings. This helps personalise your experience on Kopi4D without needing to reconfigure your settings each time you log in.

5.4 Managing Cookies
You can control and manage cookies through your web browser settings. Most modern browsers allow you to view, delete, and block cookies from specific websites. Please note that deleting or blocking essential cookies may affect the functionality of the Kopi4D platform and cause certain features to not work properly.

6Data Retention and Deletion

Kopi4D retains your personal data only for as long as necessary for the purposes stated in this policy, or as required by Malaysian law. The following are general guidelines for data retention periods:

• Active account data: Retained for the duration your Kopi4D account remains active, plus any additional period required by law following account closure.
• Financial transaction records: Retained for a minimum of 7 years as required by Malaysian tax and anti-money laundering laws.
• KYC Documents: Retained for 5 years after account closure or the conclusion of the last business relationship, in accordance with Malaysian legal requirements.
• Customer support communication logs: Retained for 3 years for reference and dispute resolution purposes.
• Analytics data: Typically retained in aggregated form without personal identifiers for no more than 2 years.

When data is no longer needed and there is no legal obligation to retain it, Kopi4D will securely delete or anonymise it using methods that ensure it cannot be recovered or reused.

7Your Rights as a Data Subject

As a Kopi4D member and data subject under Malaysia's Personal Data Protection Act 2010 (PDPA), you have the following rights regarding your personal data:

To exercise any of the rights above, please contact the Kopi4D support team via 24/7 live chat or email at support@kopi4d.top. Kopi4D will process your request within 30 working days from the date it is received. For complex requests, additional time may be required, but we will keep you informed of the progress of your request.

8Protection of Children's Data

The Kopi4D platform is restricted to users aged 18 and above. We do not knowingly collect or process personal data of individuals under the age of 18. If you believe we have inadvertently collected data from someone under 18, please contact us immediately at support@kopi4d.top and we will take steps to delete that data promptly.

Kopi4D uses multiple mechanisms to verify user age during registration, including Malaysian phone number verification via SMS OTP and, where necessary, MyKad verification. We are committed to protecting children and minors from accessing our gambling platform.

9Amendments to This Privacy Policy

Kopi4D reserves the right to update or amend this Privacy Policy at any time to reflect changes in our data handling practices, applicable legislation, or developments in the data security industry.

When we make significant changes to this policy, we will:

• Updating the "Last updated" date at the top of this page.
• Displaying a clear notice on the Kopi4D platform homepage regarding the changes.
• Sending in-platform notifications or emails to registered members for material changes, at least 14 days before the changes take effect.

Continued use of the Kopi4D platform after the effective date of any amendments constitutes your acceptance of the updated Privacy Policy. If you do not agree with the changes, you have the right to close your Kopi4D account by contacting our support team.

10Contact Us About Privacy

If you have any questions, concerns, or complaints about how Kopi4D handles your personal data, please do not hesitate to reach us through the following channels:

Kopi4D is committed to addressing all privacy-related enquiries and complaints seriously and within a reasonable timeframe. If you are not satisfied with our response, you have the right to file a complaint with the Department of Personal Data Protection Malaysia (JPDP) or the relevant authority in Malaysia.